Overview: secure sign-in to Gemini
Signing into your Gemini account is the gateway to managing your digital assets. This page covers clear steps for web and mobile sign-in, configuring two-factor authentication (2FA), recovering access if locked out, safeguarding your account from phishing and suspicious logins, and recommended practices for both personal and institutional users.
Web sign-in — step-by-step
- Open a trusted browser and navigate to the official Gemini sign-in page. Confirm the domain and secure connection (
https://). - Click Sign in, enter the email address associated with the account, and type your password. If you use a password manager, autofill from the manager to avoid typos.
- If prompted, complete two-factor authentication (TOTP or SMS). Enter the code generated by your authenticator app or sent to your phone.
- After successful verification you will be directed to the Gemini dashboard. Consider marking the device as trusted only for personal devices you control.
Mobile app sign-in
The Gemini mobile app provides an optimized flow for touchscreens and supports biometric unlock for convenience:
- Open the Gemini app and tap Sign in.
- Enter email and password, or use biometric login (Face ID / Touch ID) if previously enabled.
- Complete any 2FA prompt — the app may support push approval or TOTP codes.
Setting up Two-Factor Authentication (2FA)
2FA critically improves account security. We recommend using a Time-based One-Time Password (TOTP) authenticator app such as Authy, Google Authenticator, or a hardware token over SMS-based codes when possible. During setup:
- Scan the provided QR code with your authenticator app and save the backup / recovery code in your password manager or an offline vault.
- Store backup codes securely (not in plain text email or cloud storage without encryption).
- Consider a hardware-based U2F key (e.g., YubiKey) for high-value accounts and institutional setups.
Forgot password & account recovery
If you forget your password, use the "Forgot password" link on the sign-in page. Gemini will send a secure reset link to your registered email. If you do not receive the email, check spam/junk folders, filters, and secondary inboxes. If you cannot recover via email or lost access to 2FA, follow Gemini’s account recovery process, which may include identity verification and can take time due to security checks.
Handling lost 2FA device
If you lose your authenticator device, use saved backup codes or alternate recovery options. Without backups, you will need to complete Gemini’s recovery flow which often requires government ID and proof of ownership; prepare to provide clear documentation.
Recognizing and avoiding phishing
Phishing remains a top threat. Protect yourself by:
- Never clicking links in unsolicited emails—type the Gemini URL manually or use a verified bookmark.
- Checking the sending email domain carefully for typos or lookalikes.
- Hovering over links to preview the destination URL and open developer tools to inspect redirects if needed.
- Using browser extensions that validate site authenticity or blocking known malicious domains.
Device & session management
Regularly review active sessions and connected devices in your account settings. Revoke unrecognized sessions, update device names to track activity, and use session timestamps to locate suspicious logins. For lost devices, revoke device access and change your password immediately.
Troubleshooting common sign-in issues
Incorrect password
Ensure Caps Lock is off, try autofill from your password manager, and remove accidental leading/trailing spaces.
2FA codes not accepted
Check the time synchronization on your authenticator app — many TOTP apps include a "sync time" feature. Try regenerating codes or using backup codes if available.
No password reset email
Search spam/junk, check email filters and blocked senders, or use a secondary email if you configured one. If still missing, contact Gemini support.
Security checklist — quick wins
- Use a unique, long password stored in a reputable password manager.
- Enable 2FA (prefer authenticator app or hardware key over SMS).
- Save backup codes securely offline or in an encrypted vault.
- Keep OS, browser and Gemini app updated; remove unused browser extensions.
- Consider IP allowlisting and transaction whitelists if available for your account type.
Institutional and business features
Institutional accounts should enable role-based access, multi-user approvals, IP whitelisting, and hardware key requirements where possible. Coordinate with your security team to implement policies around withdrawal limits, approval workflows and regular audits.
FAQs
Does Gemini support biometrics for login?
Yes — Gemini's mobile app supports biometric unlock (Face ID/Touch ID) on supported devices. This provides convenient access but should be paired with 2FA for critical operations.
How long does recovery take?
Account recovery timelines vary depending on the verification required — anywhere from a few hours to several days. Providing clear, accurate documents and timely responses helps speed the process.
What do I do if I see an unrecognized login?
Change your password immediately, revoke sessions, reconfigure 2FA, and contact Gemini support. Run malware scans on your devices and review recent email activity.